donquixote opened this issue on Sep 28, 2011 ยท 16 posts
efstarlet posted Wed, 28 September 2011 at 8:23 PM
There were 2 lists to get serial related emails today - one that needed new serials due to a duplicate serial mistake, and one that didn't need to get the email but got it anyway with the serials they already had. I apologize for the confusion. If you received the 'oops' email, you were just reissued the serials you already had. If you ever have a concern about the legitimacy of something from Smith Micro, the best thing to do is contact us directly at cs@smithmicro.com. Not sure why gmail would question the origin of the email, but yes, it did come from us - my apologies again for the confusion! -Tori Porter, Smith Micro