SteveJax, and everyone else who fell into the vue trap of dishonest advertisement -

I nearly  had a similar problem - tried to upgrade from v7 complete to vue9 complete. The neweletter claimed this will cost $98. The '*'  was explained in unreadably small print on the side that this intends to mean 'from' (and that there are other products on line).

"From' implies that there is a 'cheap' product you can get at the advertised price but also more expensive ones if you want bells and wistles. After a protracted discussion via tickets and phone calls they admit there is no  such product. You can buy the upgrade at the price mentioned only if you get the maintanence, an additional $150.

I gave up on buying the upgrade but intend to file a complaint at the BBB at Oregon, based on 2 points:

1. Their advertisement is deceptive - they claim there is a product for $98  and there isnt.

2. They are advertising one product(upgrade) and in their 'showroom' they try to switch the buyers to another, more expensive product, a bundle of upgrade & maintanence. This is IMO a 'bait and switch' tactic which is illegal according to FCC regulations.

I dont have the time or money to go for letigation but I want a complaint logged with the BBB.

If anyone wants to add their experience to the complaint, or file their own please let me know.

Pnina

"I paint that which comes from the imagination or from dreams, or from an unconscious drive. I photograph the things that I do not wish to paint, the things which already have an existence."
Man Ray, modernist painter
http://artpearl.redbubble.com/