Zaycrow opened this issue on Oct 06, 2011 ยท 31 posts
Zaycrow posted Sat, 08 October 2011 at 10:01 AM
Yes, the exported OBJ's contains this VN 0 0 0. Here's one line of the many I found in the Genesis car from DAZ 3D: "vn 0 0 0 vn 0.938877 0.338507 -0.0630376".
I spent all day yesterday trying to get SM support to look at this problem, but I feel they saw me as a 13 year old who just got Poser for the first time. I was being dragged around in circles, and they never addressed the lines in the OBJ file. I think they looked for a user error only. I had of course tried everything before I submitted a ticket. So I closed the ticket today, as I could see we were getting nowhere. Not the first time I experienced this with SM support. They just wear you out until you give up :(
One of the supporters was using the Octane demo. I don't know if that is 32 or 64bit. But she couldn't load the OBJ my PP2012 made, but it worked for her, when she exported the OBJ on her Poser system.
I know this is an extremely hard bug to fix - even more when SM can't reproduce it. That's also the reason I closed the ticket, as this takes someone who knows the coding behind PP2012 to understand.
I have about 200 PZ3 scenes I use to setup new scenes with, and going bug hunting everytime I can't load it into Octane is just too time consuming. And since it works fine in PP2010 I might just end up returning PP2012 and stick with PP2010.