well, i don't believe that SM really thinks they have a bug-free PP12 out :D

those support tickets are a pita. no matter how detailed you are, they always want information you gave them before. i have to wonder if they really read the things? i'm fairly computer experienced, i do programming, i know what infos are needed when reporting a bug - so i had the one or other face-palm moment. after all my issue was delegated to the programmes - well, at least that's i've been told :)

but posting this issue over at the official Poser forum at RDNA might bring some better responses.