anupaum opened this issue on Oct 14, 2011 · 45 posts
BDDesign posted Sun, 16 October 2011 at 1:04 PM
Quote - Yes, they are a bit insulated from their customers, there, aren't they? Seems weird to me: here and at all other marketplaces, you can just drop the vendor a line via sitemail. I'd probably try their Zendesk thingie. Let us know how you go.
No they are not. The first thing I did when I realized that these scripts were broken was to send a PM to the creator, whom I heard back from within a day. You can contact them through the forums, and it is absolutely no more difficult than it is here or anywhere else.