Quote - Today a friend of mine made a wonderful present for me and purchased an item for me. But when I want to download the gift, it says:
"You have exceeded the maximum number of downloads allowed for this product."

Does anyone know what happened?

The two most likely things are that this is your friend's first purchase (have them see -> http://www.renderosity.com/mod/service/index.php?questionid=56) or that their payment hasn't cleared or been received yet (happens quite often with PayPal, have them see -> http://www.renderosity.com/mod/service/index.php?questionid=619).