I have been happy with the items I have purchased, aside from a few delays, the stuff works and I feel my new supply of items gives me a lot of flexibility in my work. I can see that it is frustrating, I get frustrated too, but I also am happy when I get my stuff and it works. I think people have to be careful when they shop, like anything else marketing is such that they want you to buy buy buy... Most of the artists here are very responsive and many have their items set up at DAZ also. I do think that given the delays due to glitches that the vendors need to maintain contact with the customers, that means checking up on things over the weekend. One of the reasons I can think of is that many people buy and want to use the stuff on the weekends before they go to work in order to earn more money to spend on things....