Quote - It strikes me that there is a lot of misinformation being circulated here by people who mean well, but who may not necessarily have complete or accurate information. This misinformation can stir up emotions and sow the seeds of bitterness. ... We have been family for a very long time and I, for one, would like to start doing things to make that relationship all it can be.  

For one thing, stop talking in terms like the bolded text.  It is purely negative, and frankly it's terrible communication and sales technique.  Just plain old rudeness, really.

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