Quote - I am sorry to hear about anyone having anything less than an enjoyable experience with any facet of DAZ 3D... so let me make that clear.

I cannot guarantee results over things that I have no direct power over. I have shared feedback from this forum with the people that do, however, and there are appropriate eyes on this.

I hope you understand that I cannot simply accept everything said and let it guide my actions without a proper telling with all the facts. Every issue that is brought to me with those details will be looked into. "Looked into" does not mean "solved to your satisfaction", but if its your contention that you were unjustly treated, it should work out that new eyes on the issue will uncover it.

I am willing to look at it with those eyes and I have the blessing of my executive superior to do everything in my power to address the issues brought up in this thread.

 

Thank you once again, Rand, for your honesty. Unfortunately it is a bit too little, a little too late. Due to my experiences with Daz my trust has been eroded and I doubt this will be ever be sorted out fairly within your company. If that was to happen it would have happened months ago when I first tried to communicate with the staff there. Instead the staff I have dealt with have been rude and immature. I feel sorry for you as you always seem to get the short straw type jobs. However, thank you for responding to me. I just hope that what I have said will prevent others from experiencing the same sort of treatment and that Daz will be successful in its future endeavours with the new CEO.