Quote - DAZ_Rand,

the problem with you saying Daz is looking at a,b or c is that we have had this in the past and a,b or c never eventuates.

---Its a new day and we are under new management

Studio 4 does not run on my system and noone at Daz has any suggestions about why.

---Did you file a detailed bug report or call customer service? If so then I would advise you to try again. The team is busy but they want to help. I cant help without more information in any case.

There seems to be no detailed user manual, and that has been the case for several versions of studio.

---We freely admit that this is a big problem. We have stopped work on a lot of stuff and retasked to getting education and documentation imperatives finished before going further on some other things. You can find new documentation efforts at http://docs.daz3d.com  As of now they are incomplete, but we are adding more to them every day.

I have not found a specification of the system that Daz studio 4 requires. 

---http://www.daz3d.com/i/products/daz_studio/tech_specs?

I have a number of custom CR2 files that Daz 3 will not load.  So at the end of my day Daz studio is not an option for my paid work.

---I cant comment on your custom files. I wouldn't have the first idea about what would keep them from opening. Have you tried in DS4?

Going back a few years Daz put up pictures of creature morphs for M4 that I am as yet unaware were ever released.

---The Creature Creator Morphs? If so, they were... Long ago. I will not post the link but you can find them if you look.

 

Its this sort of information from Daz that makes me uncomfortable when dealing with my clients about future projects.

---Nobody can tell you what programs to use, you have to work where you are comfortable. I can tell you that a great many people can and do work every day in DS here are some professional user stories. http://www.daz3d.com/i/3d/new_user?home_btn=start

I bought the Daz millenium horse for one job and had to scrap it because of the horrible distorted legs.  Still no fix that I am aware of. 

---I would be happy to look at an example. I have seen quite a few GORGEOUS renders of the Millenium Horse and I cant imagine what you mean without a reference.

Now with genesis its buy M4 and V4 and freak again to get decent bending but only in Daz studio. Why not a simple weight map for the V4, M4 and freak that I have paid for.?

---Because you aren't buying them again, you are buying the ability to mix those classic shapes infinitely with Genesis. If you do not think that is compelling, you have never seen a Freak/Child/Gorilla/Lizard

Daz dropped artzone so I may lose what I had posted there, no warning that I saw.

---The info is still on the servers, what are you missing? Art Zone is a failed concept and we want to create a more functional and effective Social Space for our customers and visitors. We are currently laying the infrastructure for it and Developing ideas for how it will work.

I can no longer get a reset on my downloads because I have to do them from another machine...

---You should be able to reset your Downloads on any machine. Its Browser based.

...and Daz now will only reset 1 item and tells me it may take a few days to get that done.

Then I have two days I believe to grab it before it expires again.  In fact the reset happened the same day and I would have missed the download. 

Note: only dialup is available in my area and download speeds are typically 2.1 kbps or about 2 mb in an hour. To download anything I need to travel 10 miles to another site with dsl.  It will take me another 3 months by my reckoning to recover about 6 files that I need reset.  I was sure I used to be able to ask for multiple resets in the past. I seem to have missed a Daz announcement of this change as well.

---This is inaccurate, you can reset everything in your account and it will reset within minutes. After they have been reset, download files in 'Available Downloads' last for five days or four download attempts, whichever comes first.You are allowed 3 resets per product per 3 month period.

have a nice day.

---If you continue to have trouble, I will personally help you with the resetting of your products and I will do my best to make sure that you get them when you need them.