Ther is the old saying "buyer beware". I think we have to keep in mind that many of the products available are created by amatures. If you not sure about a product be careful when buying email the vendor about the details, ask questions. Buy from recocognized names. Also if you have a problem with a product contact the vendor to try and solve the problem. (I have been very happy with customer service, most people want to help). As consumers it's our responsibility to inform people about the good and bad products, place comments about your satisfaction in the comment arias on the product pages. Vendors try to explain all about the product your selling in the describtion if it's only trans maps and textures explain that, also try to beta test the product with 2-3 people with different systems. (I have had the best luck with the vendors who do this, you may still run into problems but you'll figure out how to solve them this way.) I'm not trying to defend anyone, but e-comerce is new here and with anything new there are hurdles to cross. Overall I've been happy with the extras I've been able to get for poser.