DAZ_Rand opened this issue on Dec 09, 2011 · 1133 posts
who3d posted Sun, 11 December 2011 at 4:35 AM
Quote - To the best of my knowledge-- and I've been brokering at DAZ since 2003-- DAZ has always refused to accept content for any figure not sold at DAZ, for at least two reasons: 1. If the figure isn't sold at DAZ, then DAZ has to purchase copies of it for all its Q.A. testers.
2. If the figure isn't sold at DAZ, then DAZ has no control over the figure's quality or continued availability. For instance, let's say that Vendor A makes a figure that is sold only at RDNA. And let's say that Vendor B makes an add-on for that figure, and DAZ accepts it. What happens if it turns out that Vendor A's figure has copyright problems and RDNA takes it off the market? DAZ is then stuck with an add-on for a figure that is no longer on the market.
3. If the figure isn't sold at DAZ, then there may be customer-support issues. DAZ is the only store that provides customer support for products, rather than laying that job off onto the individual vendors. So, let's say that there's a problem with Vendor B's add-on for a figure that isn't sold at DAZ. If the problem is caused by the figure itself, there isn't anything DAZ can do to resolve the problem, because the figure isn't sold at DAZ-- but even so, the upset customer is likely to blame, and become angry at, DAZ rather than at the creator of the figure.
Interestingly, to me, this feels like it equates to a good explanation also of why SM COULD be reluctant to support DS features that SM didn't already have in mind (such as dsf support) and because DS is under constant development, trying to support being compatible with it could be a logisical nightmare.