DAZ_Rand opened this issue on Dec 09, 2011 · 1133 posts
Dim_Reaper posted Wed, 14 December 2011 at 1:36 PM
I do generally like to keep an open mind, which is what I have mostly done so far with Genesis. I mostly these days use Poser Pro 2012 and Vue 7 Inf or Vue 9 Complete, and like many Poser users I do feel somewhat left out at Daz lately. However, the reassurances from Dan Farr have been something that I decided to listen to, and take a "wait and see" attitude towards their getting Genesis working in Poser.
Having tried Daz Studio in the 0.x versions, and later in version 2, I have never liked it. Yesterday though, I decided to download DS4 and give the new program and Genesis a try. Having tried it for a couple of hours, I do think that Genesis is a good figure with a lot of potential. DS4 has a better interface than the last time I used DS (I think in version 3) - particularly in terms of being able to find your content. My main disagreement with the program is still the posing tools / interface though.
A few things though have really annoyed me with Daz lately though. One of them is this thread. All credit to Randall for coming here to talk, which is a positive for Daz. But the answers to people's concerns over installers are a prime example of why people like myself are spending less time and money over at Daz. Despite many people posting that they don't like the current installers and they definitely don't want a download system similar to Steam, they are basically told that they don't understand how wonderful this new system will be so we're going to go ahead with it anyway. Asking people for their opinions and then ignoring those opinions just frustrates people. This then becomes a negative for Daz.
Now onto today's frustration. Daz has created a new Poser forum. Again, a positive for Daz in the eyes of Poser users. This morning though, I posted in a thread in the Nuts and Bolts section helping a new Poser user. I come back from work to check the thread and can't find it. Eventually I do a search for my own recent posts and find the thread has been moved into the Poser forum because apparently, it's a "Pure Poser" question.
So are we now to believe that any discussion of Poser at all has to be conducted in our own little corner of the Daz forums? Nuts & Bolts has traditionally been a place to discuss technical issues which might include lighting or render settings. Poser threads are apparently no longer welcome there - which goes against what we are being told about how Poser users are still welcomed and valued at Daz.
From reading all of this thread over the past couple of days, and various threads over at Daz, I would say Randall that the best advice you could pass on to Daz is that they need to set some definite guidelines for their own moderators. Others have suggested some training in customer relations. The problems with moderation on the Daz forums is highlighted by the fact that this discussion is taking place here and Renderosity - because many of the people posting their opinions and discussing things with you here are either banned from the Daz forums or don't go there because they no longer feel welcome. Get the customer relations right (and the Daz forums are the "face" of Daz that most people see, and people will be more understanding.
i7 5960X, 32GB RAM, GTX 1080Ti, GTX 980 Ti, Windows 10 Professional. Running Daz Studio 4.11, Poser 11, Vue Inf 7, Photoshop CS4