Quote - ...... From reading all of this thread over the past couple of days, and various threads over at Daz, I would say Randall that the best advice you could pass on to Daz is that they need to set some definite guidelines for their own moderators.  Others have suggested some training in customer relations.  The problems with moderation on the Daz forums is highlighted by the fact that this discussion is taking place here and Renderosity - because many of the people posting their opinions and discussing things with you here are either banned from the Daz forums or don't go there because they no longer feel welcome. Get the customer relations right (and the Daz forums are the "face" of Daz that most people see, and people will be more understanding.

I think you have hit the nail on the head here!