onimusha opened this issue on Dec 17, 2011 · 739 posts
ksanderson posted Tue, 20 December 2011 at 10:34 AM
Quote - i posted a notice yesterday at 5:27 PM in this thread informing people of it, and offering to send it directly.
unfortunately i am damned if i do, and damned if i dont. i try to address any possible issues immediately, but then i am faced with a dilemma about how to get the word out about an update. do you know what its like to send out a customer email notification? immediately my inbox fills up with a bunch of 'undeliverable' crap because people either havent kept their rosity email up-to-date or have far too aggressive antispam settings, and then about 10 min later the grumpy emails start coming in about how i am 'spamming' - no matter how politely i phrased the notification.
ive added a LOT of content in my Irina 2.0 and GND4.1 updates, and both times when sending a customer notification to let them know about the update i got flooded with nasty replies from people saying im spamming, and 'undeliverable' emails for days afterwards.
so yeah, until that changes - and it hasnt in over a decade - im always going to be hesitant about sending a customer notification.
That's really sad how paranoid so many Poser users are...also ignorant, mean, spiteful and worse. One of the many horror stories that keep me from wanting to ever be a merchant. My hat's off to you and the other merchants, Gabriel, for even trying to deal with their "issues."