I have been, for the most part, very happy with the things I buy. I buy ALOT! My only complaint is that sometimes, the models need way too much tweaking. The instructions will tell you...you must load this to get that or some convoluted way to make the model work. I personally don't buy those models when they specify all that stuff in the description. I normally email people before I buy something anyway, to see how easy it is to use. I won't buy things that need objaction mover, for example...just my own personal thing...but that's not the only reason I won't buy something. I want the models/morphs/textures, whatever to be easy to load, easy to use...that's all I ask! LOL! Likie i said though, I email and ask before I buy most of the time...which is why I am not often disappointed.