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It's happened, in the Platinum Club especailly. although I'm not sure of BEHAVIOUR changes, specific decisions have definately been reversed when there's been sufficient outcry over the situation.

And this is where the whole problem is.

I love training my pup but I have to be careful I am consistent. Just one weakness from me and I am reinforcing behaviour I do not want. Occassional reinforcement makes her look upon me as a fruit machine. She does something, it doesn't bring rewards. She does it again. Still no treats. And again... this time Bingo!! She hits the jackpot!! She thinks this is quite addictive and does it all the more! LOL

In my opinion Daz needs to be consistent. They need to do their market research before releasing anything to lessen the outcry. The more they reward the outcry, the more they will have outcry and the louder it will be until they give in. The more bannings they will have and the more dissatisfied customers. TBH, this is not the way to run a business and has created the problems they now have. They need to treat customers with respect, treat them all fairly without favouritism, connunicate with them better and do things a bit more professionally than they are doing at the moment. Just my 2 cents.

 

Quote - Silence is the worst form of communication

But the safest. Who wants to put themselves in jeopardy when it is already clear they do not want to listen or act upon what they are told? It takes effort to communicate with them. Why bother if it makes no difference and you are just labelled a troublemaker? They have obviously made up their minds on lots of things and talking will make no difference. Much of the silence, by the way, comes from them in my experience.