Quote - Wrong. They NEVER changed their behaviour after negative feedback. It's in their corporate DNA to never give a damn about customers opinions.

I'm thinking of entering my memory in the 'Guinnes Book of World Records' under least reliable, but even so I remember things differently.

I remember when seemingly every major release from DAZ was on a Friday, was buggy, and caused major hassle because it caused people problems worldwide until Monday/Tuesday the next week when DAZ got back into their offices and could "fix it" (whatever "it") was. IIRC they moved major releases to Wednesday (though now they have so many releases I'm not so ture there's any designated day any longer).

I remember when Silverleif Studios products were removed from the Platinum Club, lots of customers complained and explained their objections (mostely rationally, I think). I think DAZ changed the wording of the Plat Club as a result to be more realistic, but also returned the products to the PC - where, on looking just now, they remain to this day.

I remember reading that many items were going to be archived, and complaints that there wasn't enough time to buy them all before they were gone... I'm sure that they extended the time to get them and, in fact, I've just checked on one item (Cool Coils) that I happen to recall was slated for removal and it's still in the store.

They do NOT change direction easily. Not because one or two customers object. Not even 24. But if enough customers actually care enough about the situation, I think they listen and at least TRY to find a compromise situation. Sometimes, this does even involve them doing things differently.

A major change in direction isn't going to come about because one or two folk want it, no matter how hard we yell. It has to actually have more resonance with the customer base than that - which is why I don't expect content in .zip files. I may care passionately, but not enough paying customers do. Such, alas, is life :(