Forum: Poser - OFFICIAL


Subject: Hi! DAZ 3D wants to chat.

DAZ_Rand opened this issue on Dec 09, 2011 · 1133 posts


RobynsVeil posted Mon, 26 December 2011 at 3:45 PM

Quote - Well, as far as I can tell that makes at least four people here that have not renewed their PC membership not becasue they hated Daz but because it was no longer value for money.  Most then went on and took Prime Membership.  If, as already stated, the majority do not read or input on forums, this could be the tip of the iceberg. It was this experience that prompted my question in the early pages of this thread asking if there were any plans to change the PC membership.

As a number of people have already said: this thread has served its purpose for DAZ_Rand. His objectives have been met: finding out from Poser users what would renew their interest in Daz and Daz products. As someone said: we had no questions that needed answering, and as the thread has shown: not too many misconceptions about where Daz was going with their store, installers or whatever.

When I go into the Daz shop, I'm met with a "large proportion" of figures and support for those figures that doesn't interest me. I'm sure they are just what others want, but just not me. And the other items now look more and more "been there, smoked that, got the t-shirt".

So, no, I didn't stop spending at Daz because of issues I have with the company - that not to minimise the issues that exist or other people's experiences with this outfit: just my own take. There's just nothing there I want. I've got everything anyone could ever want for V4 and then some. Scenery stuff is too dear: I'll use Vue for that because Poser tends to poo itself on large items anyway. (Two trees and its eyes are bulging out.)

I did buy an app there but it was incomplete: no documentation. That was my last purchase. I realise from reading the support thread that I'm a bit of an anomaly: the rest of the customers "got it" just fine... they thought it was plenty intuitive enough and appeared to wonder why I have problems getting it to work. Indeed, the developers themselves were a bit taken aback at my insistence that documentation was needed for things like terms of use, terms of "resource kit", etc. But before some Daz forum zealot jumps down my throat about this, let me also add that both developers bent over backwards answering questions politely (I was a fair bit less than polite) and in every way made themselves available to make the product work for me. They were there. One even made a quick video. Seriously, I have to commend these two for this: they deserve a LOT of credit for after-market support above and beyond the call of duty.
Given the fact that I was practically the only person in the thread with this concern, I'm beginning to see that it was more a cultural issue: Daz users don't expect documentation to be included in any of their products, so content developers are surprised when it is asked of them.

I fully expect a zealot to answer to this, as they do. Please understand this is an accurate account of my experience yesterday with a product: I am trying to be completely fair and accurate but also not doing the Daz-forum sugarcoat, either.

To be completely honest, I'm not purchasing much here in the MP either. For exactly the same reasons that I encounter at the Daz store: no, there's not a lot of Genesis stuff here, but that's not a pivotal point for me. It's all getting to be the same-ol', same-ol' repackaged and re-named and just not much I really can't live without.

What am I really interested in? What am I willing to spend cold hard cash on? Ah, that's it, isn't it? What do customers want?

FYI: most of my spending atm is at DNA. They seem to have the most stuff that appeals to me atm. Just sayin'... 😉

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