No, really, I couldn't be bothered doing that. The only time somebody has received a refund on one of my products, I wasn't contacted first and the only issue was that they had not read the product description.

I'll post an honest review instead and never buy an item again here that has not been recommended to me by at least three people.

I do hold you responsible as something of this atrocious quality should never have been accepted by the store. 

If  I buy something in a store, and it doesn't work out-of-the-box, I return it to the store, not to the factory that made it.

I bought this to save myself some time, and the notion that I should go to this much hassle to take it back makes no sense to me at all. 

There is nothing the vendor can do except make a new item.

If I pay a store 50 per cent of my earnings, I expect them to handle the customer service.