How far out of warranty is it? If you're based in the UK you have a lot of rights even then. For example, if you can get an engineer's report to state the item failed due to a defective component, rather than "Normal wear and tear" or misuse, the retailer would have to provide either a free repair or, if that's not possible, a replacement of a reasonable standard or depreciated credit. Depreciated credit is calculated on how old the product was when it broke down and how much you paid for it, based on an expectation of around 5 years life. In England (Scottish law is a little different here), major electrical items should last for around 5 years at least. Any breakdown within that time may (and I stress "may") qualify for one of the remedies I mentioned above. Outside the UK, I dunno how that would work. As far as replacements go, I haven't a clue; I'm going to be looking for a new monitor next year so I'll be reading this thread with interest.

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