"So-- there is no manual for DS4.  That sucks, but there it is, and so we just have to muck along as best we can. "

Yup, no reason to try to motivate DAZ to do anything about that. That's just the way it is so we'll just have to except it and muttle along.

Blondie, there has to be a point between the extreme case you point out and complete apathy. For me that midpoint is explaining DAZ just isn't known for their documentation. DAZ doesn't like having a bad rep they know how to change it ;)