Well, here is my reply to the letter I sent Curious Labs, complaining about the above points. Dear Michelle, Thank you for your interest in Curious Labs products. We are always looking for ways to improve them and your suggestions are extremely valuable to us. I will pass along all suggestions to the technical and production teams. Please let us know if we can be of any assistance to you in the near future. Thank you once again, Julie Why am I not surprised? Do they actually read these things, or is "Julie" an answer-bot?