Quote - One fact sums it up beautifully - folks they ban from their forums can still PURCHASE at DAZ.

They happily take your money, just not your complaints or issues with the way they do business.

I guess it is up to people what they tolerate and what they don't but personally I do not spend money where I am not respected as a customer, either in real life or on the internet. Businesses only exist due to their customers and if customers continue to give them money then the business continues to operate in the same way it always has as they have no reason to change. I guess a lot of people are fundamentally happy.