Quote - > Quote - DAZ has never had any loyalty to their customers.  You need look no further than the posts in their own forums telling you if you have an issue, just shut up.  Go away and shut up.

One fact sums it up beautifully - folks they ban from their forums can still PURCHASE at DAZ.

They happily take your money, just not your complaints or issues with the way they do business.

I just got a free upgrade and one brand new program, I can't complain.  You can still email your complaints to them, I am sure they will listen.  They pay for the bandwidth and maintenance of their forums so if they feel like removing something, it is really their right.  You have the right to complain, but no one has to provide you a place to do it.  I am saying this as one who criticised their lack of visible commitment to Bryce and Hexagon and wondered aloud if they had thrown them in merely to placate people who had already bought D|S.  (It's obvious that the "sale" is for the purpose of getting D|S/Genesis into more people's hands...  Will they suddenly throw more developers onto Hex after it gets 10,000 new "customers"?)  I went back later and the comment was still there.  The threads that were locked are stil there.  I don't cheerlead DAZ on their forums and have never had a problem over speaking my mind.

Well, I wasn't talking about general complaining....I was talking about issues with programs.  Frankly, if you ask for help over there, you are either ignored, or treated like you just attacked God Almighty.  It's actually stunning how badly they allow current customers to run off newbies with their attacks.

On top of that, years worth of bug reports just go ignored.  Even if you try to keep the bugs between you and DAZ, you're simply ignored.  When they gave up on DS3A, they just deleted YEARS of bug reports that went ignored.

There just isn't any way to get technical support at DAZ.  And, their lack of documentation leaves their customers in a "you're on your own" mode.

I'm not complaining.....just trying to have a conversation.  I don't want DS4 - been there, done that, think the FischerPrice interface is an insult to my intelligence.  Don't want Bryce or Hexagon either.  No one is complaining.....just trying to share their observations about DAZ's latest and greatest.

I wasn't aware that wasn't allowed.  In fact, I thought it was the original purpose of this thread.  Someone should have put a disclaimer at the top of the thread that DAZ cheerleaders only were allowed.