As far as i can tell you did everything right you just need to adjust the joints, i'm about to head out so here is a quicky with more later if you need it, select the shldr and bend it down about half way (to recreate the problem)......open the joint editor and change the drop down from center to bend, now at the top of your scene where you select body parts go into props and select the innermatsphere then go to your dials and adjust the scale, i'd just scale everything way up to see the effects it has, then undo and go back and experiment to see which way you need to scale the sphere, do this for all the joints down one side then use figure symmetry to copy the joints to the other side........Steve