Forum: MarketPlace Customers


Subject: Missing "Light Box" Promos on Product Pages

tiggersprings opened this issue on Apr 07, 2012 · 11 posts


jennblake posted Thu, 19 April 2012 at 8:28 AM

Hi.

I have had a look at the products mentioned here...and I do see your issue as well. The products in question are ones that have been active in the marketplace before the page layout change and we added the lightbox option. Before this a majority of the vendors used the Vendor Editorial area and html as the main source of promotional images. Vendors were not required to go back and update all of their products. It was up to the individual vendor which products they would go back and update to use the lightbox option.

My suggestion would be to contact the vendor directly and inquire about a particular product you are interested in. Let them know you would be interested in buying the product IF you could see more images. Maybe this would prompt them to make the update to the images. :-) Some vendors have very large stores..over 300 and in some cases 500 products and of course updating all of those can take a lot of time. So if they start receiving inquiries about those products maybe they would be inclined to update those pages. :-)

I hope this helps to clear it up. I do understand your frustration.