Quote - If Sofia is a Rendo product, I'll find it.  To place a link in a post, go to the site, highlight the browser URL, copy, then proceed to your post and paste.  You may get a challenge to the paste, just click allow.

 

Edit:  I just checked the character package you purchased; it is Sophia with a ph not an f.  It is important you use exact spelling.  The readme with that package has specific instructions for unzipping and installation as well as how to inject the morphs.  You will need V4 Morph++ package from DAZ3D, otherwise you will not see any changes to the model.

Now, how did you unzip the content?

The first time, I used "7 zip". After using that, I got some empty folders within what was unzipped. I contacted "Renderousity" support on the phone and the person I spoke with suggested "Winzip". The problem I am having with "Winzip" is that the whole folder isn't a  whole folder. Part of it isn't with the rest of the folder.