I started from scratch and attempted to create my own lights, but i've run into another problem with raytracing shadows. It seems raytracing shadows work well on backgrounds, bringing out crisp defined shadows, but it's coming out bad for me on character faces.

With depth map shadows, the shadowing is always good on characters faces. However, with raytraced shadows, it comes out looking bad. The eyes are usually too dark and notice the polygons under the eyes. What am i doing wrong here?

Here is a comparison between depth map shadows and raytraced shadows on the face. The position of the light is exactly the same for both images. The render settings are exactly the same.