Quote - > Quote - lmckenzie wrote;

Quote - Whatever the other changes, I think the loss of the money back guarantee is the most significant. That probably set them apart to some degree and it was always IMO, a powerful point in their favor. I have no idea how much revenue they may have 'lost' over the years because of it. Maybe it was a money decision or maybe the new boss just didn't cotton to the idea.

 

Coldrake wrote

DAZ still has the 30 day money back guarantee. Where do you come up with this stuff?

  

Coldrake

 

 3anson wrote;

read the posts by Skondris in the 'new website' thread at daz commons, he clearly states that product returns will result in store credit, NOT a refund of money ( which is actually contrary to Utah business/consumer law)

 

I have read the posts by Skondris. Yes he does state that product returns will result in store credit, instead of vouchers like you did in the old store. Vouchers have always been the default. In the old store if you wanted your money returned to your card, you simply requested it when you put in your ticket. It will work the same way in the new store.

 

NOWHERE did he or anyone else say you can't get a refund of money.

 

Nothing has changed in the refund policy except that instead of a voucher you will get in-store credit.

 

 

Coldrake