pzrite opened this issue on May 19, 2012 · 53 posts
pzrite posted Sat, 19 May 2012 at 11:04 PM
Thanks I already tried that. I cleared everything in Firefox including cookies, cache, etc. I changed the name of the old file, and I tried downloading it again. The file size was exactly the same as the previous downloads and unfortunately still does not want to run.
But I did discover something interesting though. The other files that I have recently downloaded that did work are newer products with file names like "13141_B2BasicsJane.exe". It is only the two older products with the old naming system like "ps_ac1826_productname.exe" are the ones that are NOT working.