Forum: Community Center


Subject: Not sure where else to ask this...

Darkworld opened this issue on May 19, 2012 · 15 posts


MAW3D posted Mon, 21 May 2012 at 8:00 AM

Not sure If I can stick my topic to this thread as well, but this thread is about DAZ and I´m also not sure where to put it.

When the site was changed under "Contact us" was a mail address published. I have used this mail address since I wanted to tell the people from DAZ that I have stumbled across a lot of bugs - for example, I am not able to cancel my Platinum Club subscription and at DAZ the subscription is annual but I have a monthly sub one - and the new system tells me, that it will bill me ni a couple of days with the annual bill. Seems very wrong.

After contacting through mail, I was told NOT to use that mail but to use the "submit a help request" under "Contact us". Funny thing is - THAT is not working either.

Therefore I´m standing pretty much in the dark what to do ...

Any hints? Maybe one of the 2 or 3 DAZ operatives scanning the forums here? :)

Thanks in advance!

Michael