RHaseltine opened this issue on May 21, 2012 ยท 85 posts
IanzThingz posted Wed, 23 May 2012 at 8:04 AM
Quote - Blaine Furner just posted an update on Face Book which should address some practical issues: cs@daz3d.com is the address to use for customer service until we get the support ticket system back on line. They will handle technical issues such as broken installers. If you have a sales type question, it can be addressed via support@daz3d.com When we have the ticket system back up and running we would ask that you use that system. But this will work for now. Gift Cert Issues go to aanderson@daz3d.com (DAZ_Ann). You can access the old forums (without the ability to login, and in a read only state) at http://forumarchive.daz3d.com/. We have the web team working on the store issues first, the customer ticket system second, then the forums.
Thank you Richard for this information, I am not able to find this info on the facebook page, but I understand a thread was removed, maybe it was part of that. I pointed a facebook member query about GC to Ann so glad i got that right!!
Is it possible for the above to re-posted to the facebook page at all?
Cheers Ian :)