WandW opened this issue on May 16, 2012 · 372 posts
WandW posted Fri, 01 June 2012 at 5:52 AM
There are problems now with Platinum Club renewals; I myself was charged for the monthy renewal and didn't actually get my membership renewed, and am apparently not alone...
http://www.daz3d.com/forums/viewthread/167/
Make sure that you select to be notified of replys if you post there, as the Forum sort is still not working properly and you might otherwise never find the thread again without a lot of work.
If it happens to anyone else, file a support ticket (although I put one in on Wednesday and haven't yet heard back) and hopefully they will straighten it out soon...
https://helpdaz.zendesk.com/requests/new
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The Wisdom of bagginsbill:
"Oh - the manual says that? I have never read the manual - this must be why."