WandW opened this issue on May 16, 2012 · 372 posts
durf posted Sat, 02 June 2012 at 12:13 PM
Quote - There are problems now with Platinum Club renewals; I myself was charged for the monthy renewal and didn't actually get my membership renewed, and am apparently not alone...
http://www.daz3d.com/forums/viewthread/167/
Make sure that you select to be notified of replys if you post there, as the Forum sort is still not working properly and you might otherwise never find the thread again without a lot of work.
If it happens to anyone else, file a support ticket (although I put one in on Wednesday and haven't yet heard back) and hopefully they will straighten it out soon...
it happen to me too!
charged on my paypal and i can't find on my account my platinumclub membership is active. or what i still get on the newsite with my PC membership, it looks like there is nothing special anymore to be a PC member. thinking of close my PC membership.