I've had this happen as well. I was able to get back up by installing poser somewhere else and copying the poser.rsr file and most of the root files over. Also delete the pref files in your poser prefs directory under runtime. They get corrputed as well. This means you'll have to set up some prefs but no big whoop. Also, sometimes rebooting does not clear the system. Sometimes you have to completely shut down and restart. File corruption is another cause. Try defragging your harddrive and running the check disc app. What can happen (in win95/98 apps) is temporary stuff remains in the swap file area when an app crashes. when the app starts up, the swap file still has the corrupted data and tries to load that. Since that caused your crash it bombs back out. Also, that zoom problem is something I found is tied to the display ground shadow setting. Turn the ground shadow option off. That should help your zoom crash bug. You should NOT have to reinstall all of Poser.