Rorsdors opened this issue on Jun 13, 2012 · 56 posts
Disciple3d posted Thu, 21 June 2012 at 12:26 PM
Quote - **I'm one of the Platinum Club Victims... ** and I've decided to drop my platinum subscription and switch to Renderosity. (I may even pick up Poser Pro 2012.. its $299 till the end of the month.)
Nothing seems to work... including the massively over loaded complaints department.
I'd prefer if Daz would simply say they screwed up and give a delivery date for fix. Maybe put a 'closed for business sign till end of month' flag on the site. I intensely dislike this 'maybe tomorrow' attitude towards fixing all this.
Its as though they want me to test their web site and tell them what they are doing wrong. I resent that. Richard? What can't you guys test it?
What I can't figure out is why... I mean.. I spent $6000 over the last year or so. I'm certainly not the only person who's done that. Who decided to launch a half assed untested web site and antagonize the customers. Hell... run it in parallel to the old one. Flip the switch when the databases start matching. I really don't get it.
I'd like to end a more positive note... I can't.
You pretty much articulated how I feel and I'd imagine most of the loyals feel about the whole thing. Their sales HAVE to be way down! On the upside, it's a great time for Rendo who has maintained their own status quo and functionality in a usable manner which we all know and are weel adjusted to.
I really think that DAZ has placed themselves into a vulnerable position here. I really hope they manage to pull it together and FAST! They might potentially never recover if this drags on for too long.
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