I am continually amazed at DAZ3D's outstanding ability to shoot themselves in the foot, and then be totally amazed that it "hurts". But what I find truely amazing about it is that they do it over and over, and apparently expect different results each time.

The forums were their software support and documentation. They were easy to monitor and find new topics you were interested in. Now they are such a dis-organised mess I find it frustrating and not very enjoyable to spend any time there (which means that there is less chance that I will spend money there as well). It's almost like they have this unique talent to succeed, but also have a great compulsion to self destruct. They get a lot of new users with the software givaway, then they try to chase everyone (new and old) off by rolling out a new website that clearly wasn't ready for prime time. Now, not only is the software lacking good documentation, but they crippled their forums that provided much of the information needed to assist people in using their products. I really don't get it.

I understand that they are working hard to fix everything, but WHY didn't they do most of this work prior to going live? Do they like looking incompetent? Or ..... maybe they really are incompetent? I honestly doubt that they are incompetent, because they do come up with some outstanding products, and seem to understand and be able to follow through with good business practices ...... most of the time. It's almost like they have a sort of Jeckell and Hyde syndrom going on. Maybe they need to hire a GIBIO on their management team (Good Idea ... Bad Idea Officer) to run their ideas by before making big decisions.

Well, I hope they will get it all fixed in the next couple of months, before they chase too many customers away. As it stands right now I'm begining to wonder if my PC membership is going to continue to be worth the investment like it has been in the past. You can't even use more than one coupon when you check out right now.

Common DAZ - we all want you to succeed, but please quit trying to chase us away!

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