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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problem With Order #:112167320

AdamWright opened this issue on Jul 21, 2012 · 3 posts
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AdamWright ( ) posted Sat, 21 July 2012 at 3:08 PM · edited Sat, 23 November 2024 at 2:38 PM

Hello

I have placed an order (#112167320) and despite the fact that I applied $18.6 of my store credit to it, I had to pay full price on Paypal. I paid the full price but the order is showing as Unpaid and the Downloads are Pending.

Could you please address this problem?

 

Thanks

Adam

 

AdamWright ( ) posted Sat, 21 July 2012 at 3:20 PM

...and even though the $18.96 I applied to the order wasn't actually applied, my store credit has been reduced to $0.00

:sad:

 

 

TinaK ( ) posted Sat, 21 July 2012 at 4:02 PM

Hello,

I was able to verify your paypal payment and have marked your order as paid.

Your downloads are available to you now.

Thank you and have a nice day!
Tina
Renderosity Admin

Tina Kaylor

Community Manager

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