Forum: Poser - OFFICIAL


Subject: Is Genesis Killing DAZ?

gagnonrich opened this issue on Aug 04, 2012 · 172 posts


DustRider posted Sun, 05 August 2012 at 9:10 PM

I really don't think Genesis is killing DAZ, in fact, before the launch of the new web site/forum, there was a lot of interest in Genesis, and a lot of new users. What is hurting DAZ ...... is DAZ.

 I am continually amazed at DAZ3D's outstanding ability to shoot themselves in the foot, and then be totally amazed that it "hurts". But what I find truly amazing about it is that they do it over and over, and apparently expect different results each time.

 The forums were their software support and documentation. They were easy to monitor and find new topics you were interested in. Now they are such a dis-organised mess I find it frustrating and not very enjoyable to spend any time there (which means that there is less chance that I will spend money there as well). It's almost like they (DAZ) have this unique talent to succeed, but also have a great compulsion to self destruct. They get a lot of new users with the software givaway, then they try to chase everyone (new and old) off by rolling out a new website that clearly wasn't ready for prime time. Now, not only is the software lacking good documentation, but they crippled their forums that provided much of the information needed to assist people in using their products. I really don't get it.

 I understand that they are working hard to fix everything, but WHY didn't they do most of this work prior to going live? Do they like looking incompetent? Or ..... maybe they really are incompetent? I honestly doubt that they are incompetent, because they do come up with some outstanding products, and seem to understand and be able to follow through with good business practices ...... most of the time. It's almost like they have a sort of Jeckell and Hyde syndrom going on. Maybe they need to hire a GIBIO on their management team (Good Idea ... Bad Idea Officer) to run their ideas by before making big decisions.

 I know I'll probably get flamed for this, but Genesis really is a step forward. If you give it a go with an open mind, it's hard not to see the advantages it provides. But, going with the Jeckell and Hyde theme, DAZ comes out with a new product that provides many of the things that Poser Content users have asked for over the years, but they totally botch providing good detailed instructions and scripts for using their new product in Poser. Even though it's not simple, and without some changes to Poser (i.e. CC Subd) Genesis won't have all the features it does in DS, but Genesis is usable in Poser (see http://www.daz3d.com/shop/genesis-to-poser-cr2/). If DAZ would have provided something lke the "Genesis to Poser CR2" when Genesis was released, a lot of the negetivity would have been reduced. So we have "Good Idea - Genesis", "Bad Idea - alienating a large portion of your customers by not providing good support for using your new product in Poser".

But DAZ has had a history of being their own worst enemy. Obviously the new management has only enhanced these tendancies. The new web site is a prime example.

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