gagnonrich opened this issue on Aug 04, 2012 · 172 posts
Janl posted Sun, 05 August 2012 at 10:41 PM
Quote - At some point, DAZ has to publically confess their sins. Blatantly obvious mistakes don't get better with age. Obviously, the longer it takes to make an apology, the harder it gets to admit a mistake, and the harder it is for the public to accept. It's still better than continuing to ignore a problem.
People make mistakes. It happens. Over time, apologies get accepted and forgiveness sets in. Nothing has happened that is so horrible or irreversible that it cannot be forgiven.
If you are waiting for an apology then you will have a long time to wait. I doubt Daz ever thinks it makes mistakes.
One of the PAs has said here that people don't matter to Daz. Lots of people have said that only money matters and as far as I can see that is true of most businesses except most businesses do try to make out that their customers are important to them. For a super example of a customer focused company look at Luxology.
I do not think Genesis will kill Daz but it will add a little more pain to the pain caused by, IMO, bad decisions and treating their customers with contempt. Only time will tell what ultimately happens.