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Subject: Can not download Freebies

Raindroptheelf opened this issue on Aug 13, 2012 · 32 posts
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Raindroptheelf ( ) posted Mon, 13 August 2012 at 3:40 PM · edited Sun, 01 December 2024 at 2:22 PM

Getting this error.

 

This XML file does not appear to have any style information associated with it. The document tree is shown below.
AccessDeniedRequest has expired403D21857B2E76CF2012-08-13T20:35:56ZyvIFvjNTBps7g/LXCl2erwEUU4nZVZpoQYhGBSLrxjJaQnw9nwPJEsirZ/h1PCSX2012-08-13T20:36:21Z

 

Also the Sidbar still gives me errors in the Marketplace when I want to vie an Vendors Stores.

What is going on.

Petra


KristiS ( ) posted Mon, 13 August 2012 at 3:53 PM · edited Mon, 13 August 2012 at 3:58 PM

Hello,

I am moving this to the Freestuff forum and will point the staff member that handles this to the thread:)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Mon, 13 August 2012 at 3:57 PM

KristiS has moved this thread from the MarketPlace Customer Support forum to the Freestuff forum as of Monday, August 13, 2012 3:52 pm.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Jumpstartme2 ( ) posted Mon, 13 August 2012 at 4:02 PM

Which Freestuff item is this please?

Thanks!

~Jani

Renderosity Community Admin
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Raindroptheelf ( ) posted Mon, 13 August 2012 at 4:20 PM

Not just one, that happens for a few days now, today I tried

http://www.renderosity.com/mod/freestuff/details.php?item_id=69211

Strange, never happend before but the last few days.

Hope it can be an easy fix, not for me but for you guys.:)

Petra


Raindroptheelf ( ) posted Mon, 13 August 2012 at 4:20 PM

Quote - Hello,

I am moving this to the Freestuff forum and will point the staff member that handles this to the thread:)

 

Thank you hon.

Petra


Jumpstartme2 ( ) posted Mon, 13 August 2012 at 4:56 PM

Ok, thats just odd..I can download that one just fine..what browser and version are you using please? We've been seeing alot of oddities with newer version browsers across all of them.

~Jani

Renderosity Community Admin
---------------------------------------

Raindroptheelf ( ) posted Mon, 13 August 2012 at 5:24 PM

I am on a Mac using Safari 6.0 but also Mozilla 9.0.1

This happens a few days now.

Sometimes when I try again it works, not with this one.

Also get errors when I want to view a Vendors store.

I think a lot of issues are going on since you changed the store / added to it.


KristiS ( ) posted Mon, 13 August 2012 at 5:26 PM

You are very welcome Petra!! :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

infinity10 ( ) posted Tue, 14 August 2012 at 1:13 AM

I just experienced intermittent XML code appearing after the item is supposed to commence downloading.  This error appears randomly, and occurs after the download pop-up window has loaded.

Eternal Hobbyist

 

quietrob ( ) posted Tue, 14 August 2012 at 2:18 AM

Same here. I have the latest version of FIREFOX but this also happened with Internet Explorer 8. I am running Windows 7. So the latest and most of standard of all apps.

I can't download anything! I get the same XML code problem.


infinity10 ( ) posted Tue, 14 August 2012 at 2:31 AM

I was using Chrome latest build on windows 7 32-bit OS.  Omitted mention of that.

Eternal Hobbyist

 

Pajama ( ) posted Tue, 14 August 2012 at 2:32 AM

This is happening to me too, specifically with the HFS Great Dragon Morphs (http://www.renderosity.com/mod/freestuff/details.php?item_id=69225). I am using Firefox 14.0.1 and running Windows 7 64 bit.

Raindroptheelf ( ) posted Tue, 14 August 2012 at 4:00 AM

Quote - I just experienced intermittent XML code appearing after the item is supposed to commence downloading.  This error appears randomly, and occurs after the download pop-up window has loaded.

 

That is exactley what is happening!

You worded it much butter.


EnglishBob ( ) posted Tue, 14 August 2012 at 4:43 AM

I've had this once myself, but I repeated the download request and it was fine.

Opera Portable on Windows XP - although if it's host-side related, as it seems to be due to mention of XML, browser spec's probably irrelevant. 

Raindroptheelf ( ) posted Tue, 14 August 2012 at 7:05 AM

Quote - I've had this once myself, but I repeated the download request and it was fine.

Opera Portable on Windows XP - although if it's host-side related, as it seems to be due to mention of XML, browser spec's probably irrelevant. 

 

Oh I do not thought it was my browser, that is to do with the host site, I has that a few time when I was working on my Homepage back than.


helgas ( ) posted Tue, 14 August 2012 at 10:40 AM

It is happening to me too. Just tried to download the Fabiana freebie and got the error message that the download request has expired. Same thing happened yesterday with another freebie.

PilotHigh ( ) posted Tue, 14 August 2012 at 11:09 AM

I'm on a Mac running the latest Firefox and it's happening to me also.

fabiana ( ) posted Tue, 14 August 2012 at 1:09 PM

I am having the trouble too :)

Fabi @FKDesign

One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this morning, in my mirror... they are there.

launok ( ) posted Tue, 14 August 2012 at 1:37 PM · edited Tue, 14 August 2012 at 1:47 PM

Since earlier today I have the very same problem!  I have tried to download freestuff that were posted a few days back and thought at first there is now a time limit set for older freestuff but when I've tried to download new stuff on page 1 (latest, posted 13 Aug), and the same problem occured, something told me it must be some system error rather than a time limit set for the freebies.

I hope this error will be fixed soon!

EDIT to add:  I am on latest version for Firefox and Windows XP.  Since I am a member of Rendo this has never happened before!

Thanks in advance,

Laura

 

Quote - Getting this error.

 

This XML file does not appear to have any style information associated with it. The document tree is shown below.
AccessDeniedRequest has expired403D21857B2E76CF2012-08-13T20:35:56ZyvIFvjNTBps7g/LXCl2erwEUU4nZVZpoQYhGBSLrxjJaQnw9nwPJEsirZ/h1PCSX2012-08-13T20:36:21Z

 

Also the Sidbar still gives me errors in the Marketplace when I want to vie an Vendors Stores.

What is going on.

Petra

KristiS ( ) posted Tue, 14 August 2012 at 1:40 PM

Thank you all for letting us know as we are looking into this and will get back in here as soon as we have some answers.

Thank you for your patience while we try to sort this out.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Tue, 14 August 2012 at 1:43 PM

As far as the side bar goes, I am not seeing any issues with that as I am able to get to the vendor's store without any problems.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Tue, 14 August 2012 at 2:15 PM

Hey all, 

They are working again so please feel free to start downloading some freebies again😄

Thank you again for your patience!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Raindroptheelf ( ) posted Tue, 14 August 2012 at 2:28 PM

Quote - As far as the side bar goes, I am not seeing any issues with that as I am able to get to the vendor's store without any problems.

 

Hi, just to let  you know, the Sidebar looks alright now. pheww

Petra


KristiS ( ) posted Tue, 14 August 2012 at 2:36 PM

Great! 

Thank you for letting me know:)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Raindroptheelf ( ) posted Tue, 14 August 2012 at 2:42 PM

No problem, it is important for you Guys to know when something is wrong but also when it is fixed e.g works again.

Petra


KristiS ( ) posted Tue, 14 August 2012 at 2:49 PM

This is true :)

Have a great rest of the day! 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Jumpstartme2 ( ) posted Tue, 14 August 2012 at 3:20 PM

Whew I was getting worried LOL..glad everything is back to normal..let us know if you have any other problems, and thanks for the heads up all..we appreciate it!!

~Jani

Renderosity Community Admin
---------------------------------------

mysticeagle ( ) posted Tue, 14 August 2012 at 3:39 PM

is the problem affecting uploads to freestuff too?, uploaded one 2pm uk time yesterday, i know the mantra is usually 24 to 48 hours but they normally upload within a few hours....

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Jumpstartme2 ( ) posted Tue, 14 August 2012 at 5:12 PM

Hi Mystic,

It affected the entire area in Freestuff, so all may be a bit behind, including pending items since the staff couldn't access them to test either.

I see you have one item in pending, so you should be getting a note or approval sometime today once staff have had time to check it.

Thanks

~Jani

Renderosity Community Admin
---------------------------------------

quietrob ( ) posted Tue, 14 August 2012 at 6:37 PM

UPDATE : Either the problem is fixed or it is intermittent. I was able to download the same freebies I couldn't download last night.

If everything works now, thanks for getting on this fast, Jani!

Robin

Prime Club Member 2nd year running.


Jumpstartme2 ( ) posted Wed, 15 August 2012 at 11:47 AM

Yay! :thumbupboth:

~Jani

Renderosity Community Admin
---------------------------------------

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