Quote - Note about SPAM filters: We are sending important information to you via email. If you haven't received an email regarding your order within 30 minutes, please carefully check any SPAM folders and filters to see if the message has been blocked."

 

I have Comcast, and I have had a problem with spam not showing up in my SPAM folder at all, it's like it disappears into the ether somewhere. There are cases where I have to contact software companies for updates directly to set up another method, or to request that they send the email to an alternate email address.

I would contact SM with your order number, and let them know you haven't received it yet. You might be suffering a similar problem.