cspear opened this issue on Aug 14, 2012 · 260 posts
Ometeotl posted Wed, 15 August 2012 at 4:41 AM
Quote - We were not expecting that our new fulfillment partner Fastspring would require our customers to enter email and contact data for a free download, but the cart they have provided to us seems to be doing just that. We don’t feel that entering data other than a serial validation should be a requirement of a free service release, so we have redirected our links back to our own cart for the service release. We’ve heard your concerns, and this change hopefully will address those.
Thank you for the quick reaction!
It shows that the people at SM really listen to their customers, IMO.
It's a rare thing and very much appreciated
PS: Sorry for the double-post, but I didn't know how to quote two different posts in one reply