I don't know if I can help you on this, but I believe I've had this or a similiar problem in the earlier versions of PP2012 before SR3 came out. I typically had this issue for what seemed like one of two reasons. First, I did not have the figure selected before I loaded the shoes, so the cross-talk was not correctly set-up. The shoes still conformed to the figure but in a strange way. Second, I moved the shoes from one figure to another in the same scene.

I am hopeful some smart person will figure this out and tell us what to do.