Did you get it via download or a disk?  IIRC there was a seperate content file if you got it via download, so make sure that it in the directory with the rest of the setup files.  If you have the disk, try running Setup and select the option to install the content...

 

OH! Are you using Windows Vista or 7?  If so, did you install the content in the recommended location, or into the Poser program directry (Legacy Option)?  That's a no-no due to UAC...

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The Wisdom of bagginsbill:

"Oh - the manual says that? I have never read the manual - this must be why."
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