The people who are selling figures usually are using a base model, and modifying it using various tools. So you will need the original model, often Michael 4 or Victoria 4, and usually the version with the extra morphs, which is an added expense. You load the M4, then load the seller's figure which takes the M4, as an example, and turns it into the figure you bought. This confused me at first too. Usually the seller will have a note somewhere, saying you will need this or that figure. Good luck.

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