i can see u found the meshsmooth stuff huh? the nose is goin great and what u can do about the 5 point poly is try to transform this 5 point poly in 2. one triangle and one quad.or use a tool that triple the polys. i dont know where it is in max or how to do it in there but it is possible for sure u just have to find out how. try to delete the 5 point and select the points u want and use a tool like "make pol" or something. then the problem will de solved. another important hint is when u have triangles in ur model u'll see a weird node in the poli normal(the poli's visible face). dont worry about that, ur model is fine its just an openGL error. it wont appear in ur final render. have fun and post more wips i love them. see ya