flashback37 opened this issue on Oct 05, 2012 · 19 posts
flashback37 posted Tue, 09 October 2012 at 6:41 PM
Hey Richard!!!
What's the proper procedure for asking for a refund on what's left of my PC membership?
I've had enough, the last communication I got from Daz was on Friday and it was a broken password reset link. I immediately amended my support ticket and waited. Nothing.
I didn't expect to hear from them until yesterday but still nothing even today!
I love the PC and participating in the forums, but if Daz can't/won't-bother-to fix the problem it would be stupid of me to let them keep my money.
Daz has just lost another customer.
I work in a retail store and I know that if you screw your customers, they won't BE your cutomers anymore.