Tom - thank you for this note and thread - yes we do read these and yes, commenting is challenging. My apologies for not being able to dig in more frequently.

Cooper

 

Quote - Trust me Smith Micro is reading this thread. They are listening but if you think of it from their point of view what ever they say in public is taken as written in stone, so they have to be very carful what they say. So nothing in here is the safe way to go.

Also think that if they improve the software and you see it for yourself then that goes a lot farther than empty promises, right?

Also you have to know that Smith Micro has share holders that have to be reported to so the process can be a very long one. what gets asked today might be 6 months or a year before you see the results.

Also the changes have to be justified as a valid request that will suit most users not just a few.

Like my above request for a tick box to save the last selection might be a long shot to see it happen unless, (1) it is an easy change with little time involved = $, (2) It makes sense to add it.

So as you can see they do listen it is just not very often you will see a responce to the comments made here.

They are being heard. :-)

So keep those reports coming.

I am not discouraging the bug reports in the proper channels.

I just like the feedback from users such as yourself to see how my ideas are received.

Tom